jakya9 Terms and Conditions
Please read these terms carefully before using the jakya9 platform. By using the site, you are considered to have accepted all these rules.
Important Notice: By accessing or using the jakya9 platform you fully agree to these terms and conditions. If you do not agree with any part of these terms, please do not use the platform. For users aged 21 and above only.
1 Definitions and Introduction
jakya9 is an online entertainment gaming platform for users in Bangladesh, offering slot games, live casino, cricket betting, fishing games and many other types of games. These terms and conditions ("Terms") form a legal agreement between jakya9 and its users.
The key terms used in these terms are defined as follows:
- "Platform" means the jakya9 website, mobile site and all related services.
- "User" means any person who has registered on or uses the platform.
- "Account" means the user's own gaming account.
- "Balance" means the total funds held in the account.
- "Bonus" means any promotional benefit provided by the platform.
- "Withdrawable Amount" means the balance that is eligible for withdrawal.
2 Eligibility and Account Registration
2.1 Age Requirement
2.2 Registration Requirements
To register on the platform, users must meet the following conditions:
- Must be at least 21 years of age.
- Must have a valid and active mobile number and email address.
- All information provided must be true, accurate and complete.
- A person may operate only one account.
- Online gaming must be legally permitted in your jurisdiction.
2.3 Identity Verification (KYC)
jakya9 reserves the right to verify a user's identity at any time. Submission of a national ID card, passport or other valid documents may be required for verification. Withdrawals may be placed on hold until verification is complete.
3 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. jakya9 is not liable in any way for unauthorized use of your account.
- Never share your account details with anyone.
- Always log out after using a public or shared device.
- If you suspect unauthorized access, contact support immediately.
- Use a strong password that you have not used anywhere else.
- jakya9 will never ask for your password by email or message.
4 Deposits and Withdrawals
4.1 Deposits
bKash, Nagad and Rocket can be used for deposits at jakya9. The minimum deposit amount is ৳500 (per method). Deposits are generally credited to the account instantly.
- Minimum deposit: ৳500 (per payment method).
- Deposits must be made from a mobile banking account registered in your own name.
- Deposits through a third party are prohibited.
- Gaming with funds from credit facilities or loans is strongly discouraged.
4.2 Withdrawals
The minimum withdrawal amount is ৳800. Withdrawal requests generally take between 30 minutes and 3 hours to process.
- Minimum withdrawal: ৳800.
- Withdrawals can only be made to the depositor's own payment method.
- Standard processing time: 30 minutes to 3 hours.
- Withdrawals may be delayed if KYC verification is incomplete.
- Withdrawals may be held under review if any irregularity is suspected.
4.3 Anti-Money Laundering
jakya9 follows anti-money laundering (AML) policies. Suspicious financial activity is monitored and jakya9 reserves the right to notify relevant authorities if necessary.
5 Bonuses and Promotions
5.1 Welcome Bonus
After receiving a bonus, applicable wagering requirements must be met before it can be withdrawn as cash.
5.2 Wagering Requirements
- Welcome bonus wagering requirement: 15 times (15x).
- The bonus amount cannot be withdrawn until the wagering requirement is met.
- A specific time limit applies for completing the wagering requirement.
- Some games may contribute differently toward the wagering calculation.
5.3 VIP Program
jakya9's VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits apply at each tier.
- Bronze: Up to 0.2% cashback per week.
- Silver: Up to 0.5% cashback per week.
- Gold: Up to 0.7% cashback per week.
- Platinum: Up to 1.0% cashback per week.
- Diamond: Up to 1.2% cashback per week.
VIP tier progression depends on playing history and activity. jakya9 reserves the right to change the VIP program terms at any time.
5.4 Bonus Abuse
Collecting bonuses using multiple accounts, or abusing bonuses through coordinated or colluding betting, is strictly prohibited. If such activity is detected, the bonus will be forfeited and the account may be closed.
6 Gaming Rules
All games available on jakya9 have their own rules, which are displayed before the game begins. It is the user's responsibility to understand the rules of each game.
- Reading the rules before participating in each game is mandatory.
- If a game result is uncertain due to a technical error, that round will be considered void.
- In the event of a dispute over a game result, the jakya9 game server log will be considered final.
- If the internet connection is lost, the result will be determined according to the game server record at that moment.
- All games are regularly verified through third parties to ensure fair play.
7 Prohibited Activities
The following activities are strictly prohibited on jakya9:
- Attempting unauthorized access to or hacking of the platform's systems.
- Using bots, automated software or any other technical advantage.
- Creating or operating multiple accounts.
- Coordinated betting with others (collusion).
- Using the platform for money laundering or illegal financial activity.
- Registering with false or misleading information.
- Harassing, threatening or behaving inappropriately toward other users.
- Copying or distributing any software or design of the platform.
8 Responsible Gaming
jakya9 is firmly committed to responsible gaming. Gaming is for entertainment purposes — not as a source of income. We place the highest priority on the wellbeing and peace of mind of our users.
- Only play with money that you can afford to lose without financial hardship.
- Set a budget for your play and stick to it strictly.
- Avoid playing while under the influence of alcohol, drugs or extreme stress.
- Avoid chasing losses by playing continuously in the hope of recovering lost money.
- If gambling is causing problems with your family or at work, take a break.
If you feel your gaming is getting out of control, read our Responsible Gaming page or contact our 24/7 live chat support directly.
9 Privacy Policy
jakya9 places the highest importance on protecting users' personal information. All details of how we collect, store and use data are described in our Privacy Policy, which forms an integral part of these terms.
- Users' personal information is protected by SSL encryption.
- We never sell user information to third parties.
- Information required for identity verification is stored securely.
- Users may request corrections to their information at any time.
10 Intellectual Property
All content on the jakya9 platform — logos, designs, software, text, graphics, audio and video — is the intellectual property of jakya9 or its licensors.
- Reproducing or distributing any content from this platform without written permission is prohibited.
- Limited permission applies for personal, non-commercial use.
- jakya9's trademarks or logos may not be used without permission.
11 Limitation of Liability
jakya9 strives to maintain the highest standard of service, however we are not liable for the following:
- Technical errors or server outages beyond our control.
- Losses caused by issues with a user's internet connection.
- Errors in third-party software or technology.
- Unforeseen circumstances or unavoidable events (force majeure).
- Losses resulting from a user's own negligence or violation of the rules.
jakya9's total liability shall under no circumstances exceed the total amount deposited by the relevant user over the past three months.
12 Changes to Terms
jakya9 reserves the right to change, amend, or update these terms at any time. Changes will take effect once published on the platform.
- Users will be notified in a timely manner of any significant changes.
- Continued use of the platform after changes to the terms will be considered acceptance of the new terms.
- If a user objects to the new terms, they may close their account.
- The date of the most recent change will always be noted at the top of this page.
13 Account Closure
13.1 Closure at the User's Request
Any user may close their account at any time. Please make sure to withdraw any available balance before closing your account. You can request account closure by contacting support.
13.2 Closure at jakya9's Initiative
jakya9 may temporarily or permanently close a user's account for the following reasons:
- Any violation of these terms.
- Suspicion of fraud or money laundering.
- Providing incorrect or false information.
- Operating multiple accounts.
- A self-exclusion request under the responsible gaming policy.
14 Contact
If you have any questions or concerns about these terms, please contact us:
Email: [email protected]
Our support team is available seven days a week, twenty-four hours a day to serve you. We make every effort to respond to your queries as quickly as possible.
Before playing on jakya9, please also read our Responsible Gaming and Privacy Policy pages. Our goal is to ensure a safe and enjoyable gaming experience for you. For users aged 21 and above only.